Acceptable methods of payment. PayPal, eCheck (PayPal) and Google Checkout. We reserve the right to require payments by means other than those listed above for high value orders.
We will accept any product in its original package with all original accessories for up to 30 days from the date of receipt. Before returning any product, you will need to email us for a RMA number. Shipping cost are not refundable. Return shipping is at the customers expense. When return shipping is required, you must include insurance. Warranties can not be claimed and Returns can not granted on products that result from: abuse, alterations, improper use, lack of use, misuse, neglect, normal wear and tear, commercial or heavy use, misuse, unauthorized or improper alternations, repairs, improper care, accidents, disaster, weather, transportation damage, shipping damage. This also includes failure to read and follow the manufactures instructions and guidelines. The above return policy does Not include the following, Custom orders, Special orders. See below for Damaged shipments.
Custom Orders and Special Orders.
You agree that all custom orders and special orders are Not Refundable or Returnable. All custom orders and special orders are Final. Special orders are orders requested by the buyer for a product and / or service that is not normally available on this website. Custom orders are orders that include special orders and normally available products from this website.
All shipments will require a signature at time of delivery.
All Shipments will have insurance from the delivering company.
If you have a problem with delivery, please let us know, we are here to help.
Click here for more shipping information.
All missing packages should be noted on the Bill of Lading. A claim will be filled for the shortage.
If you receive or suspect damaged products in your shipment, please have the driver open the package for inspection. If damage is visible, you have the option of accepting or refusing the shipment or product.
If you accept the shipment.
Please note on the shippers receipt which pieces are damaged. We will help you file the claim with the shipper for replacement.
If you refuse the shipment.
Please make sure the driver note's the pieces you have refused and why on the receipt. A determination will be made once we receive the product back. If it was damaged by the shipper, We will file the claim with the shipper and send you a replacement at no charge.
Claims are usually handled within 7 21 business days from the original date of delivery. Some claims may take longer. Rooms Delivered cannot be held responsible for any time delays beyond our control. Damage claims for custom orders and special orders are only redeemable through the shipper's provided insurance. You agree that you will not hold Rooms Delivered responsible for any claims, due to shipping damage. Returns and refunds are not available when shipping damage has occurred.
You agree that any claims for damage will be the sole responsibility of the shipper.
While using the best shipping companies available to us, some damage occasionally does occur. Our shippers are all committed to quality shipping and delivering your orders safely and on time. We take pride insuring your orders are delivered "Damage Free".
Chargebacks & Disputes.
Pictures on this website are the property of their "Respective Owners" and may not be copied or used without permission from the owner. Any other pictures are the property of Rooms Delivered and may not be copied or used.